Why wasn't my SMS imported?

Common reasons

1. SMS permission not granted

Go to Android Settings → Apps → Rasmerk → Permissions → SMS and enable it.

2. Battery optimization enabled

Android may kill Rasmerk's background process. Go to Android Settings → Apps → Rasmerk → Battery → Unrestricted.

3. Sender not supported

Rasmerk recognizes patterns for major Indian banks and UPI apps. If your bank sender ID is not recognized, the SMS is placed in the Needs Review queue instead of being auto-categorized.

4. SMS is promotional or informational

Rasmerk blocks messages that match promotional, OTP, or non-transaction patterns. Balance alerts without a transaction keyword are skipped.

5. Premium not active

Background auto-sync requires Premium. On the free plan, you get 20 manual imports per month.

6. SMS older than start date

Rasmerk only imports SMS received after the start date you configured in Settings → SMS Import.

7. Already imported

The SMS may already exist in your Needs Review or pending transactions. Check those lists.