Premium not activated
After purchase on the same device
If you just purchased and Premium is not showing:
- Go to Settings → Premium → Restore Purchases.
- Wait a few seconds for the Play Store to confirm the purchase.
- Restart the app.
After reinstalling or switching device
- Sign in with the same Google Play account used for the purchase.
- Go to Settings → Premium → Restore Purchases.
Ambassador / Referral premium not showing
Ambassador premium syncs from the server. The app checks every 15 minutes (or on cold launch).
- Force-close and reopen Rasmerk.
- Check internet connection.
- If your device clock is incorrect, referral premium may be suspended. Correct the clock and reopen.
If nothing works
Contact support from Settings → Help → Contact Us with your Google Play order number.