Premium not activated

After purchase on the same device

If you just purchased and Premium is not showing:

  1. Go to Settings → Premium → Restore Purchases.
  2. Wait a few seconds for the Play Store to confirm the purchase.
  3. Restart the app.

After reinstalling or switching device

  1. Sign in with the same Google Play account used for the purchase.
  2. Go to Settings → Premium → Restore Purchases.

Ambassador / Referral premium not showing

Ambassador premium syncs from the server. The app checks every 15 minutes (or on cold launch).

  1. Force-close and reopen Rasmerk.
  2. Check internet connection.
  3. If your device clock is incorrect, referral premium may be suspended. Correct the clock and reopen.

If nothing works

Contact support from Settings → Help → Contact Us with your Google Play order number.